Your questions · Opening 2027

Frequently asked questions

A clearer picture of the 12 Lodge Method, your stay and the support that follows.

Haven & digital support

Our program

Eligibility & referrals

Costs & admissions

During your stay

Aftercare & life beyond treatment

Have a question about your circumstances?

Speak with admissions about suitability, room availability and arrangements for your stay.

Speak Confidentially With Admissions

Frequently asked questions

Haven & digital support

Is Haven an AI companion?

Does Haven replace my Guide or counselling?

When will Haven be available?

Is Haven included, and for how long?

Who can see my reflections or notes?

Is the website information guide the same as Haven?

Our program

How will residential treatment support alcohol or drug recovery?

What is the 12 Lodge Method?

Who is residential treatment for?

How long is a stay?

When will 12 Lodge Wellness open?

Is medical detox available at the residence?

Eligibility & referrals

Is 12 Lodge Wellness for men only?

How is eligibility assessed?

Can a family member or loved one make the first enquiry?

Can a professional refer a client or patient?

What if 12 Lodge is not the right fit?

Costs & admissions

What should I discuss before residential admission?

What should I confirm when comparing addiction treatment costs in Ontario?

How much does a stay cost?

What care is planned during a stay?

Is a deposit required?

When do residents arrive?

During your stay

How can loved ones participate beyond visiting?

What does a typical day look like?

How much individual counselling is planned?

Are rooms private or shared?

What activities will be available?

Can family or loved ones participate?

Aftercare & life beyond treatment

Is aftercare included?

When does planning for life after treatment begin?

Where can I find community support and recovery reading?

Have a question about your circumstances?