Find support · Ontario
211 Ontario
Find community, social and government services, including housing, food and financial support.
Free navigation. Call or text 211, 24/7. Referred services have their own costs and eligibility.
Community & connection
Resources
Support for you and the people you care about, in Ottawa and across Ontario.
Ottawa · Ontario · Canada
Free & community support
A selection of no-cost support and public directories for people in Ottawa and Ontario. For a fuller, up-to-date search of local services, contact 211 or ConnexOntario.
Free navigation does not mean every referred service is free. Eligibility, availability and costs can change; confirm with the provider. These resources are independent of 12 Lodge and do not replace professional advice.
Official sources reviewed October 21, 2026.
Kind of support
Service area
20 services
Find support · Ontario
ConnexOntario
Confidential information and referrals for mental health, substance use and gambling support, for you or someone you care about.
Free, 24/7. No referral or appointment required; you do not have to give your name.
Find support · Ottawa & eastern Ontario
AccessMHA
A starting point for mental health, substance-use and addiction services in Ottawa and eastern Ontario.
Free access and navigation support for people 16+ in its service area. Online intake; not a crisis service. Referred services may have separate eligibility or fees.
Find support · Ottawa & eastern Ontario
Ottawa Public Health resource directory
An official local directory of mental health, substance-use and community support services.
Free directory with no-cost options. Check the eligibility and costs of each listed program directly.
Find support · Canada
CCSA — Addictions Treatment Helplines
The Canadian Centre on Substance Use and Addiction lists provincial and territorial helplines, including Ontario's ConnexOntario, to help people find support.
Free public information and links to support helplines. CCSA does not provide treatment; check costs and eligibility with any referred provider.
Find support · Ontario
CAMH — Addiction Assessment & Referral (MAARS)
CAMH's Metro Addiction Assessment Referral Service helps Toronto residents explore their substance-use concerns and connect with treatment and support.
Free assessment and referral for adults 18+ who live in Toronto. Contact Access CAMH and ask for MAARS. This is not an Ottawa clinic; referred services may have separate costs or eligibility.
Recovery & family · Ottawa & eastern Ontario
Montfort Renaissance — Ottawa Withdrawal Management Centre
Supervised, non-medical withdrawal support through residential, day and community outreach programs, available in English and French.
Free and confidential for medically stable people aged 16+ seeking help with substance use. Contact the centre about suitability and admission; not a substitute for emergency medical care.
Recovery & family · Ottawa & eastern Ontario
Sandy Hill Community Health Centre — RAAM Clinic
Rapid Access Addiction Medicine offers short-term medical assessment, substance-use support and connections to ongoing care at Sandy Hill Community Health Centre.
Free walk-in clinic for people aged 16+. No appointment or referral required. Check current hours and capacity; medication and externally referred service costs should be confirmed separately.
Recovery & family · Ottawa & eastern Ontario
Sandy Hill — Drug & Alcohol Education Group
A two-session education group for people considering changes to substance use or who have been advised or required to seek addiction services.
Free for Ottawa-based adults aged 18+. Registration is required; self-referral is accepted. Contact social services support for the next sessions.
Crisis support · Canada
9-8-8 Suicide Crisis Helpline
Support if you are thinking about suicide or worried about someone else.
Free call or text to 988, 24 hours a day, seven days a week.
Crisis support · Ottawa & eastern Ontario
Distress Centre of Ottawa and Region
Confidential emotional support, crisis intervention and referrals in English and French.
No-cost support line, available 24/7. Not an emergency-response service.
Crisis support · Ottawa & eastern Ontario
Ottawa Mental Health Crisis Line
Mental health crisis support for people aged 16 and older in Ottawa and the surrounding region.
No-cost crisis line, 24/7. Outside Ottawa, call 1-866-996-0991.
Recovery & family · Canada
SMART Recovery Canada
Recovery meetings for substance use and other addictive behaviours, plus Family & Friends meetings.
No-cost online and in-person meetings. Most are drop-in; check individual meeting details. No referral or diagnosis required.
Recovery & family · Ottawa & eastern Ontario
Alcoholics Anonymous Ottawa
Peer-led support for people who want help with their drinking, with in-person and online meetings across Ottawa and eastern Ontario.
Meetings are free to attend. Membership is open to anyone who wants to do something about their drinking; check current meeting formats and times.
Recovery & family · Ottawa & eastern Ontario
Narcotics Anonymous Ottawa
Peer-led recovery meetings for people seeking support with drug use, with local and online meeting options.
No initiation fees or dues. Check the meeting list for current times and formats.
Recovery & family · Ottawa & eastern Ontario
Al-Anon Ottawa
Peer support for family members and friends affected by someone else's drinking.
No membership dues. Groups are supported by voluntary contributions; check current meeting details.
Mental health · Ottawa & eastern Ontario
Counselling Connect
Short-term individual counselling for children, youth, adults and families in Ottawa and the surrounding area.
One to three free individual counselling sessions. Check the provider's current booking and eligibility details.
Mental health · Ontario
Ontario Structured Psychotherapy
Publicly funded structured psychotherapy for adults with depression, anxiety and related concerns.
Free for eligible adults. Regional intake determines eligibility and the appropriate program; availability varies.
Mental health · Ontario
BounceBack Ontario
Coached telephone support and online tools for low mood, anxiety, stress and worry.
Free for eligible Ontario residents aged 15+. Teen and adult intake routes differ; check current access details.
Youth · Canada
Kids Help Phone
Confidential support for young people across Canada.
Free text support, 24/7: text CONNECT to 686868. Confidential does not necessarily mean anonymous.
Reset · Balance · Wellness
The 12 Lodge Method books
Four perspectives on one connected approach: for Members, the Companions beside them, the Guides supporting them, and continued learning with Haven.
PDF excerpts include the cover, opening material and Chapters 1–3 of each book, not the full editions. The same Reset, Balance and Wellness Circles connect the books, the Method and Haven. Haven is the personal AI recovery companion planned within myLodge for 2027, bringing learning, reflection and practice together alongside human care.
See how Haven connects with the books →Book I
For Members
A personal foundation for recovery, built around Reset, Balance and Wellness.
Book II
For Companions
Walking beside someone in recovery without losing yourself along the way.
Book III
For Guides
The shared philosophy, language and standards behind the 12 Lodge Method.
Book IV
For Haven Learning
Connecting the 12 Lodge Method with reflection, learning and everyday life.
Speak with us in confidence
Ask a question or request an admissions conversation. Please keep your message brief and avoid detailed medical records. This form is not an emergency service.
- Telephone
- +1 (833) 33 LODGE
- info@12lodge.com
- Location
- Ottawa, OntarioOn the Rideau River
- Admissions hours
- Monday & Wednesday8am–11am